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FAQ

What are the office hours?

Mon – Fri 8:30 am – 5:00 pm


What are my options for paying my rent?

A money order/check can be turned in payable to the property name during business hours, or you can sign up at our website and make a ACH / CC payment.


What’s considered a maintenance emergency?

Gas leaks, “smell of gas”, flooding of your apartment, carbon monoxide presence, total stoppage of the plumbing drain system.


What are the pool hours?

Every community has their own open pool season, make sure you verify with your community manager.


What are the laundry room hours?

Mon – Sun 10:00 am – 10:00 pm.


Are covered parking spaces reserved?

We offer reserved and covered parking starting at $25/month.


Someone is parked in my assigned/reserved parking space, Who should I call?

Every property has a posted Towing Sign. There you will find the towing company’s phone number.


How do I get something fixed in my apartment?

You can either call office to request any repairs or you may sign up at our website to place a maintenance request.


Are pets allowed in the apartment?

Yes, all communities are pet friendly. Please contact the property for further details.


What happens if I am locked out of my apartment?

You will need to contact a lock smith. Valid ID is required.

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